“WHY DID I HESITATE?”

Having 3 salons and being ever tired of the paperwork war we needed to find a computer system and software package that would streamline our business requirements. So why did I hesitate? One word FEAR, because there are so many to choose from and I had so many questions. Is it going to be user friendly for my staff, yet detailed enough to provide us with a full business analysis? Can I network the system back to home, will it have stock control, marketing, payroll, staff performances etc? The list was endless. The most important question was “who is going to look after me once I’d made my decision and what backup or ongoing support will I receive?” Was the person that installed the system going to be my contact? As hairdressers we deal in a very personalised service industry yet I found with many of the software packages on the market the support they provided was not personal at all.

Then I was introduced to Ken Docking owner of About Time Business Solutions and the designer of “K.I.S.S.” software. The whole process couldn’t have been simpler. The name says-it-all really.

Ken has provided us with the personal service that we were looking for, stepping us through the whole process and explaining things in laymen’s terms so that even the most computer illiterate of us could understand. What I thought would be an ordeal with a never ending barrage of phone calls from staff has been amazingly simple.

DON”T HESITATE as I did and start to reduce your management stress today.

Thankyou Ken xxx

Yours truly, Louise Vaughan
Director/Chairperson

Solutions Hair Contemporary Hairdressing